We are aware that the desired quality cannot be achieved without human values and professional approach of our employees; that is why we invest into continuously improving their qualification By coordinating all internal support activities (resource management, responsibility of managers, preparing products, measuring, analysis and improvement) we create the final product based on requirements by the customer.
As the tool for providing these goals we created the quality management system according to the ISO 9001:2001 standards which accepts requirements of the customers regarding the activities of our company. We continuously monitor the feedback, evaluate it and compare the required quality of performance against the reality.
Customer satisfaction is the number one goal and mission of all staff working at General Trading Gate, s.r.o.